Should the course have to be cancelled, European Cultural Academy B.V. will refund participants 100% of the tuition fee only. Other than refunding your course fee, the Academy accepts no liability for expenses or losses you or any third party may incur as a result of a programme's cancellation.
Cancellations by students up to 4 weeks in advance of the start date of the course will be eligible for 100% refund of the tuition fee.
For any cancellations within 1 week of the start date of the course, no refunds or transfer of balance will be made.
Should a participant miss a session, it is not possible to replace it with a future session on another course.
While special rates or discounts cannot be combined, we are pleased to offer the best rate for which you are eligible.
The European Cultural Academy will provide classes according to the program and organize visits to relevant venues such as museums and exhibition spaces. We will use our best endeavors to deliver the program as it is planned. In exceptional circumstances, we may consider it appropriate to cancel or significantly change the program. We will endeavor to resolve any issues, concerns or complaints which you bring to our attention as efficiently and thoroughly as is possible in the circumstances.